Last Updated: June 2, 2026

Secure Restoration Inc. (“Secure Restoration,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information, including information related to SMS/text messaging.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, service address, project details, comments, photos, and other information you submit through our website forms, phone calls, emails, text messages, or other communications.

We may also collect information automatically when you visit our website, including your IP address, browser type, device information, operating system, referring website, pages viewed, dates and times of visits, and information collected through cookies or similar technologies.

SMS/Text Messaging Information

If you choose to opt in to receive text messages from Secure Restoration, we may collect your mobile phone number, SMS consent status, the date and time of your opt-in, the source of your opt-in, and records of text messages sent or received for customer service, appointment scheduling, estimates, service updates, and related communications.

Consent to receive text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any text message from us. You may reply HELP for assistance.

How We Use Your Information

We may use your information to:

Respond to your inquiries and service requests.
Schedule appointments, inspections, estimates, and restoration services.
Communicate with you about your project, account, or requested services.
Send customer service, follow-up, and service-related text messages when you have opted in.
Improve our website, services, customer experience, and business operations.
Maintain records, prevent fraud, protect our rights, and comply with legal obligations.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website, manage customer communications, provide CRM or scheduling tools, deliver text messages, process business records, or support our services. These providers are authorized to use information only as needed to provide services to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent information will not be shared with any third parties for their marketing or promotional purposes.

We may also disclose information if required by law, court order, government request, or when we believe disclosure is necessary to protect our rights, safety, customers, employees, property, or the public.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognize your browser, understand how visitors use our site, improve performance, and support website functionality. You may be able to control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.

You may opt out of SMS/text messages at any time by replying STOP. You may request assistance by replying HELP. You may also contact us directly using the contact information below.

You may unsubscribe from certain email communications by following the instructions in those emails or contacting us directly.

Children’s Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal information from children under 18.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policy of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Cloudflare Turnstile

To protect our website from spam, automated abuse, and malicious activity, we use Cloudflare Turnstile, a bot detection service provided by Cloudflare.

When you submit certain forms on our website, Cloudflare may process technical information such as your IP address, browser characteristics, device information, and other signals necessary to determine whether you are a human visitor or an automated bot. This information is processed solely for security and fraud prevention purposes. For more information, please review Cloudflare’s Turnstile Privacy Policy:

Cloudflare Turnstile Privacy Policy

We process this information based on our legitimate interest in protecting our website from spam, abuse, and malicious automated activity.